Award-winning wayfinding and spatial experience for cities and clients globally. Applied makes complex places legible. We help millions of people to move through busy places with ease daily, and asset owners to realise the aspiration and value of their places.
London HQ with offices in San Francisco, Vancouver, Montreal and Seoul.
Business Overview
Applied Information Group is an award winning, multi-disciplinary consultancy. It designs the interactions between people and the built environment.
Applied works for well-known clients across the globe and offers careers in an important and exciting field that tackles the future of cities and the sustainability of the planet. At any given moment the organization is delivering a range of projects which differ significantly in subject, size and complexity. It is vital to the success of the business that projects are delivered on time and exceed company and client expectations. It is equally important to the business that working for Applied is fulfilling and advances personal growth.
About the role
Working at Applied means working in a fast-paced environment where you will get to be involved with project management on a variety of projects across multiple time-zones. You will report to one of our experienced Account Directors and be responsible for the commercial success and support the high-quality delivery of medium to large-sized projects on time and budget. This role will balance effective detailed and complex project management, with client relationship management, reporting of financial and commercial opportunities to the wider business.
Who we are looking for
We will select applicants based on merit including relevant experience, skills, and interest in the role.
We are a company that is fully committed to advancing people and society and looking after the planet. Applied is currently working towards B-Corp certification. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
This is an exciting opportunity for a self-starter who loves working on multiple projects, across multiple time-zones, and who wants a varied day-to-day role. We work across the globe and you will sometimes need to be available outside the standard work day.
Key Tasks
Smoothly run and deliver key client projects / streams.
Develop strong client relationships to ensure a high quality experience and service from the team
Work with the project team to ensure budget and timeline targets are met, and with project lead to identify cost-saving opportunities as needed
Build and develop scope opportunities with your client contacts
Financial reporting of your accounts and projects
Responsibilities
Manage medium sized accounts, potentially with multiple streams of work
Manage streams of work within a larger multi-faceted client accounts
Support Regional Account Directors on key accounts as needed
Develop and grow strong client relationships, from successful onboarding to project completion
Organize and maintain project dashboards
Lead internal check-ins with the project leads to review resource needs and forecast billings
Upon identification of an opportunity, work to develop a clearly defined scope, to be signed off by your client contact. This may require support from the project lead, regional account director, and other team members
Assist the Business Development team in the development of high-quality, competitive proposals and presentations for new commercial opportunities
Along with the project team, take lead and contribute to project roadmap planning
Reporting to the Commercial Director, forecast revenue and identify any additional commercial opportunities as needed
Working with the project team, lead the creation of account plans / account dashboard as applicable to the client account
Ensure, with the project lead, any subcontractor requirements are coordinated and costed within the project budget
Inform milestones/deadlines for resourcing needs
Develop and deliver Performance reports to the Commercial team
Ensure invoices are accurately submitted
Work with the Finance team on any payment issues
We are looking for a candidate with:
3-5 years experience as a Project or Account Manager, preferably in the design or urban planning industry
Ability to work directly with multiple stakeholders and multiple project teams across multiple time-zones
The ability to quickly earn the trust and confidence of project teams and clients at all levels
Excellent written and verbal communication and problem solving skills skills to motivate, influence and negotiate both internally and externally
Ability to confidently navigate unexpected / sudden requests and unforeseen detours
Experience and the ability to stay productive when competing demands pull you in different directions at once
The ability to distill complex information into an easily understandable format
Confidence in public speaking / presenting is essential
Proficient in Excel, G suite, Mac OS and video conferencing platforms such as Google Meet, Zoom, and Teams
The drive to work autonomously and take initiative, as well as work collaboratively with others
If you are interested but unsure if you have what we are looking for please contact us.
Must show proof of U.S. employment and based in San Francisco or the Bay Area.
$80,000 - $90,000
We’re not fully sure whether this role is open to international candidates. If you would need visa sponsorship or work authorisation, we recommend checking directly with the employer before applying.