All Things Urban

We build open, impactful technology products at the NYC Department of City Planning.

We’re hiring an Interaction Designer to grow NYC Planning Labs’ design practice. We’re looking for a curious and hard-working person excited about cities and bringing modern digital products to government. You’ll need to be motivated and ready to work through the challenges of building software in a complex bureaucratic and policy environment. If you’re interested in shaping the future of city planning and building smarter government, you should most definitely apply.

- You’ll work alongside a product manager prioritizing user needs in a complex bureaucratic and policy environment. - You’ll probe technical experts on their methodologies, finding opportunities for clarification, improvement, and digital intervention. - You’ll map user journeys through government processes, breaking them down into actionable, logical units. - You’ll conduct user research and distill insights across all our user types (and help us define them), from government employees to private sector analysts. - You’ll wireframe an interaction flow for sections of an application. (We haven’t committed to any given wireframing application. We currently use Google Slides and Draw.) - You’ll draft application copy explaining in simple terms how a feature or function works. - You’ll have opportunities to contribute to public design documents, and you’ll be encouraged the blog about your process and what you’ve learned.

- If you have 2 or more years of professional interaction design experience on a cross-functional app development team. - You can demonstrate an ability to communicate your design concepts both visually, verbally, and in writing. We’ll ask that you submit a portfolio of your best work. - You are interested in helping NYC Planning build a strong design culture. The practice is still new to government, though we’ve made some great progress in New York City. - You are organized and thorough, with a proven ability to bring order and logic to processes and tools. - You have the ability to synthesize perspectives from a variety of users, ranging from technical experts to non-technical generalists. - You’ve worked on modern design/development teams and understand the importance of collaboration, teamwork, and clear communication.

Must live or being willing to relocate to New York City; must be able to work in the United State. (Sadly, we cannot sponsor visas at the moment)

$82,000 — $94,000, commensurate with experience

Unfortunately, it seems like this job is not available for international candidates. Unless you’re eligible for a work visa otherwise, please double-check with the company.